Recruitment

Are you an outgoing, driven individual looking for a career in customer service?

Do you like talking to customers, advising them on the best products on offer to deliver the highest levels of service?

If you answered ‘yes’ to these questions then we want to talk to you about the exciting vacancies we have in our Client organisation!

Our Client has a great reputation and is constantly looking at ways to grow internationally. They are now looking for a group of individuals to join their expanding team.

Based in an exciting transport hub at Cardiff International Airport you will join our team as a Flexible Part Time Foreign Exchange Consultant.

The purpose of your role:

To deliver a quality foreign exchange service, maximising profitability whilst meeting and exceeding customer needs. Maintaining and adhering to company compliance, controls and procedures.

KEY ACCOUNTABILITIES:

• To provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
• To build a rapport with customers to maximise repeat business.
• To listen to the needs of the customer and promote products and services at every opportunity.
• To operate a till with no discrepancies.
• To follow company and compliance procedures.
• Reconcile and process POS Slips.
• Update daily exchange rates.
• To operate efficiently and accurately a foreign exchange till.
• To count efficiently and accurately large amounts of money.
• To participate in and encourage generating new ideas for maximising revenues.
• To demonstrate full commitment in achieving personal goals and the goals of the team and organisation.

The ideal candidate:

• Will have excellent numeracy skills and a minimum GCSE or equivalent in Maths.
• Experience of handling money in a customer facing environment.
• Brilliant communication and an aptitude for learning.
• Must be flexible

• Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.

If interested in the role we would love to hear from you. Please send a CV and covering letter indicating the hours you can work to our retained HR Consultant mandy@talkhrsolutions.co.uk today!

POST:                        QSHE (Quality, Safety, Health & Environment) Coordinator

TENURE:                   Permanent   

HOURS:                     37.5 hours per week (Mon-Fri)

CLOSING DATE:       3^rd May 2019

Cardiff Airport is the national airport for Wales and a key gateway to the UK for international visitors. Our airlines fly direct to over 50 destinations and over 900 connecting destinations. Airlines include Qatar Airways, KLM, Flybe, TUI, Vueling and Ryanair. These airlines create accessibility to a wealth of global connections via international hubs that include Doha, Amsterdam Schiphol, Dublin and Paris Charles de Gaulle.

Named the Best Airport (under 3 million passengers) by the Airport Operators’ Association, Cardiff Airport sustains more than 2,675 direct and indirect jobs and creates an overall GVA (Gross Value Added) of £102 million into the local economy.

The Airport has also played a vital role in the delivery of major events in Wales including the NATO Wales Summit, Rugby World Cup and UEFA Champions League final.

Cardiff Airport is recruiting a QSHE (Quality, Safety, Health & Environment) Coordinator who will support the QSHE department in providing a proactive service across the Airport community.

You will be required to deliver a comprehensive support function and to ensure up to date monitoring of the Airports Health and Safety reporting system. Data analysis and generating reports are a primary function to this role. You will also be required to initially respond to routine QSHE queries.

You will need to have a good level of general education and a basic understanding of Health and Safety at work.   You will need a good understanding of computer programmes such as excel, word and PowerPoint applications. You will have the ability to work to demanding timelines and will also be required to build great working relationships with both internal and external companies.

The successful candidate will be asked to provide a Criminal Record check to comply with Department for Transport regulations.

Please click HERE to download the job description.

If you wish to apply for the vacancy please provide a CV and a detailed cover letter expressing  how you are suitable for this role to HR@cwl.aero no later than 5pm on 3^rd May 2019.

Cardiff Airport is an equal opportunities employer